Fresh eyes, small steps, big changes

As Student Quality Ambassadors, we promote good practice and challenge standards of care within the workplace.

Do you want to find out more about the Student Quality Ambassador Project?

 Visit for upcoming online information sessions!


To all our SQAs and QAs

I would just like to take the time to say thank you to all our SQAs and QAs. In these difficult times our NHS needs your excellence and enthusiasm more than ever. I am proud to know that you will all be supporting your colleagues, trusts and universities with your leadership skills and positive attitudes.

Please know that although we are working remotely we are still available via email and are still ready to take any enquires that may come up.
In the present climate we are unable to organise any face-to-face development days, however there are plans for online information sessions and project support forums.

The Coronavirus pandemic has meant that we have had to work differently as individuals and organisationally. Please share any new ideas and initiatives that have worked well – we want to hear all about these!

Let’s spread the SQA message far and wide!


About the Student Quality Ambassador project

The aims of the Student Quality Ambassador project are as ambitious as they are simple. We aim to take the most innovative and motivated healthcare and social work students from across all healthcare disciplines and North West universities and provide them with the opportunity and support to role model and positively affect the quality of health and social care.

The numerous quality challenges completed, and SQA care innovations developed, have not only had a massive impact on service user and provider experience, but also fostered the development of personal leadership qualities and innovative thinking required from the healthcare and social work leaders of the future.

We achieve our aim by:

  • Sharing best practice and contributing to innovation
  • Triangulating findings from quality measurement tools such as the Open and Honest Care reporting and Friends and Family tests which will assist to drive improvements in care
  • Forming a region-wide collaboration of HEIs and Service Providers to develop initiatives focused on promoting care and compassion within the healthcare and social sector
  • Showcasing student innovation projects within Trusts and developing an internet site where students can share their best practice across the region

What is the role of a Student Quality Ambassador (SQA) member?

The SQAs have been involved in a variety of projects to enhance patient care, such as the 15 steps toolkit, audits, mock inspections and becoming dementia friends. There is also the opportunity to develop your own ideas from what inspires you.

Our members:

Undertake practice based learning and feel empowered to champion and highlight good practice

Challenge areas of practice requiring development

Show leadership and motivation for themselves and other students, including being test subjects for innovations such as trialling the use of Standardised Numeracy Assessment Project (SNAP), Values and Behaviours assessment tools and e-learning projects etc.

Work alongside and liaise between practice areas, PEFs, HEIs, students, service users/patients and carers, other professionals

As a Student Quality Ambassador you should have a desire to champion good practice and enhance the quality of patient care and service user experience

Become a Student Quality Ambassador

The Student Quality Ambassador Initiative is open to all healthcare students in the North West of England and you can apply online today.

Apply OnlineDownload Our Brochure

Dementia Friends

SQA and Dementia Friends Champion Leonie Fenton, TNA from Edge Hill University has been working hard to roll out Dementia Friends to other SQAs and beyond. I was lucky enough to attend an online Dementia Friends session, and took away some really useful tips as to how...

Student Nursing Times Awards – SQA Success!

We are so pleased to announce that SQA Rose James was awarded with a Student Nursing Times 2020 Award, for outstanding contribution to student affairs!Congratulations to SQAs Daniel Branch and Aaron Hobin for being runner-ups for a Student Nursing Times Award!We are...

A Big Hello!!

     Yvette Heatley – North West SQA Project Lead  I would like to introduce myself as I undertake my role as North West Project Lead for the Student Quality Ambassador (SQA) Project. Since qualifying as an Adult Nurse from the University of Chester in 2010, I have...

SQA Development Day

Development Day. Open to all past and present SQAs A inspiring day filled with interesting speakers which will enhance your studies. University of Cumbria 27th March 2020  ...

Get in touch

Please note that currently this project is currently only open to healthcare and social work students within the North West of England.

However, our future aim is that the project is rolled out nationally –

For further information about the SQA role and how you can involve your students or organisation please contact Yvette Heatley at [email protected]